Conflict Management

Course Outline:

This conflict management training is designed to give practical guidance to those who face situations of conflict and aggression as part of their professional role.

It will help you deal more effectively with situations of conflict, and give you the confidence and ability to manage and minimise the risk of conflict. It will also help you avoid having to resort to hands-on physical restraint.

Key Learning Outcomes:

Devising and implementing management strategies to avoid risk to personal safety
Analysing behaviour and communication triggers to conflict
Adopting risk assessment and arrangement techniques to avoid, diminish or remove conflict in others
Detecting behaviour indicative of possible conflict or aggressive behaviour
Managing conflict and insults in both private and public scenarios
Rationalising and utilising psychology in the management of conflict
Implementing lawful and effective conflict management strategies
Collating learning from incidents of conflict

Course Details:

Duration: 2 days
In-house course format and fee: Virtual or face-to-face | Call for details
Qualification: Part of the Advanced Certificate in Investigative Practice (APCIP)

Please call 020 7549 2549 or email info@bondsolon.com to discuss or book an in-house course.

In-House Training Enquiry

To arrange tailored in-house training for your team or discuss your investigations training needs, fill out the form below.

Training for Your Team

Tailored in-house training provides a unique opportunity to deliver customised learning experiences that align with your organisation’s specific needs and goals.

By bringing training directly to your workplace, you can maximise the relevance, efficiency, and impact of your team’s development.

Customised Content - Training designed to address your organisation’s unique challenges and objectives, ensuring that every session is directly relevant to your team’s needs.
Convenience and Flexibility - In-house training can be scheduled at times that suit your team’s availability, minimising disruption to your daily operations.
Cost-Effective - By training multiple employees at once, you can reduce the cost per participant, making it a more economical choice compared to external training.
Team Cohesion - Bringing your team together for training fosters collaboration and a shared understanding, which can strengthen team dynamics and improve communication.
Immediate Application - With training conducted in your own environment, employees can immediately apply what they’ve learnt to real-world scenarios, enhancing retention and effectiveness.