Key Learning Points

• Understand the context surrounding note taking and how notes may be relevant in subsequent legal proceedings
• Recognise the different types of evidence that needs to be recorded and noted
• Collect clear, intelligible, accurate and reliable evidence
• Distinguish between facts, inferences and opinions in note taking
• Understand the difference between a note and a statement or report
• Create, maintain and enhance best practice standards in record keeping and note-taking
• Be aware of the requirements for note-taking during employment interviews/ACAS meetings
• Practical exercises in note-taking using objective assessment criteria to develop best practice in note-taking

Best Practice in Note-Taking – overview

Many individuals in the course of their everyday role are required to make notes of events, meetings, interviews and so on. These notes may become vital evidence in subsequent litigation, such as employment tribunals. This course develops knowledge and skills of best practice in note-taking.

Delegates will learn how to make clear, intelligible and accurate notes. They will consider how to collect, write and if necessary, give evidence in legal proceedings based on the quality and accuracy of their notes.
By the end of the course, delegates will have gained the necessary competencies to take notes that can be relied upon as vital evidence in subsequent litigation.