Related Sector: Health & Social Care
We closely monitor and review feedback* from all courses we deliver to assess whether the learning outcomes/objectives are being met; and that they are being delivered to a high and consistent standard.
*At the end of each course, delegates will be asked to complete feedback forms, which combine both free text and scoring fields.
Delegate feedback forms include:
Skills and Knowledge Check
At the start of the course, delegates are asked to indicate their knowledge and skills from 1 (poor) to 10 (expert) in the topic we are training. At the end of the course, delegates will be asked to indicate their knowledge and skills following the training. This allows us to report on delegate self-certified skills and knowledge increase in the topic.
Application in the Work Place
Delegates are asked if they are able to apply what they have learnt back in the work place, in both a Y/N questions and also a free text box.
This allows us to show the percentage of those that will be able to apply what they have learnt, while also being able to show which specific elements of the course they will be able to apply.
Rating of the Trainer
We ask delegates to evaluate both the trainer and the course itself. Delegates are asked to score the trainer from 1 (poor) to 10 (outstanding) in the following areas:
- Knowledge of the subject
- Creating interest in the subject
- Responding to questions
- Relating training to your role
Rating of the Course
We also ask delegates to score each the course from 1 (poor) to 10 (outstanding) in the following areas:
- Course Content
- Exercises/case studies
- Relevancy to your role
Delegates are also invited to give free text comments on these areas and on the course in general.
Tailored Feedback Forms
We are happy to create tailormade feedback forms to ensure we are capturing what is important for the NPS.
At the end of each course, the trainer is required to complete a feedback form of their own. This will allows us to audit and monitor the ongoing delivery of training.
The Trainer and Delivery Manger will carry out planned and unplanned observations and assessments of our trainers. Amongst other things they are assessing the course structure, timings, trainer knowledge, and trainer skills.
Want more information? Please call us on...
020 7549 2549
If you require any help or would like to discuss how Bond Solon can assist you in your training needs, please call us on: +44 (0) 20 7549 2549